Terms

1. About these Terms

1.1 These Terms and Conditions (“Terms”) govern your use of the website operated by DLD Transport UG (“DLD Transport”, “we”, “us”, “our”), a limited liability entrepreneurial company (Unternehmergesellschaft haftungsbeschränkt) registered in Germany, with its seat at Westkotter Str. 102, 42277 Wuppertal, Germany.

1.2 By accessing or using our website you confirm that you have read and accepted these Terms. If you do not agree, please do not use the website.

1.3 These Terms apply to the use of the website only. The transport services we provide are governed by a separate written transport contract concluded with the client on a case-by-case basis, together with our applicable general conditions of carriage and any mandatory provisions of national and international transport law (including, where applicable, the CMR Convention and the German Commercial Code – HGB).

2. Scope and nature of the website

2.1 The website provides information about DLD Transport and the road freight services we offer, including national transport within Germany, cross-border EU transport (in particular DACH and Benelux), and distribution / last-mile services.

2.2 The website is intended primarily for businesses, freight forwarders, and other professional clients. It is not addressed to consumers in the sense of § 13 of the German Civil Code (BGB), unless expressly stated.

2.3 We may change, update, suspend or withdraw the website (in whole or in part) at any time, without prior notice, where this is reasonable and does not materially prejudice ongoing transport contracts.

3. Price calculator — non-binding, indicative only

3.1 Our website includes a price calculator that allows visitors to obtain an indicative price estimate based on the vehicle category and the one-way distance entered.

3.2 The figures returned by the calculator are:

• non-binding, indicative and provided for information purposes only;
• not an offer in the legal sense of § 145 of the German Civil Code (BGB), nor an invitation to treat capable of acceptance;
• based on simplified assumptions and average market conditions, and may differ significantly from a final binding quote.

3.3 A binding price is only provided in a written quote issued by DLD Transport in response to a specific request, taking into account the actual route, cargo, dates, fuel and toll surcharges, and any special handling requirements. A transport contract is concluded only when DLD Transport confirms the booking in writing (including by email).

4. Contact form and quote requests

4.1 You may contact us via the contact form, by email, telephone or WhatsApp. By submitting a message or quote request, you confirm that the information provided is true, complete and not misleading.

4.2 Submitting a request does not create any obligation on DLD Transport to accept the request or to provide the requested service. We reserve the right to decline any request at our discretion, in particular where the cargo is unlawful, hazardous, or otherwise outside our operational scope.

4.3 The processing of personal data submitted through the contact form is described in our Privacy Policy.

5. Compliance and prohibited shipments

5.1 The website and our communication channels must not be used to request, propose or facilitate any shipment or activity that is unlawful, sanctioned, restricted, fraudulent or otherwise non-compliant with applicable export control, customs, trade, transport, dangerous goods, anti-corruption or sanctions laws.

5.2 You warrant that any shipment information you provide is lawful and accurate to the best of your knowledge, and that you are authorised to make the request on behalf of the relevant business, where applicable.

5.3 DLD Transport may refuse any inquiry, communication or proposed transaction that we reasonably believe may expose us to legal, regulatory, operational or reputational risk, including where the goods are prohibited, restricted, hazardous, inadequately described or outside our service scope.

6. Permitted use of the website

6.1 You may use the website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of the website by, any other person.

6.2 You must not:

• use any automated tool, bot, scraper or similar mechanism to access, extract or copy content from the website;
• attempt to gain unauthorised access to any part of the website, its servers, or any connected systems;
• introduce malicious code, viruses, or any other harmful material;
• use the website in any way that could damage, disable, overburden or impair its operation;
• copy, reproduce, republish or commercially exploit any content from the website without our prior written consent.

6.3 We may suspend, restrict or block access to the website where we reasonably believe that these Terms have been breached or that such action is necessary to protect the website, our business, other users or third parties.

7. Intellectual property

7.1 The website and all content on it, including text, graphics, logos, photographs, the DLD Transport name and logo, the visual design, and the software underlying the price calculator, are protected by copyright, trademark and other intellectual property rights, and remain the exclusive property of DLD Transport UG or its licensors.

7.2 You are granted a limited, revocable, non-transferable right to view the website for your personal or internal business information purposes only. Any other use requires our prior written consent.

8. Third-party links

8.1 The website may contain links to third-party websites (for example, Google Maps, WhatsApp, fuel and emissions data sources). These links are provided for convenience only. We do not control, endorse or assume responsibility for the content, accuracy, or practices of any third-party website.

8.2 Accessing third-party websites is at your own risk and subject to the terms and privacy policies of those third parties.

9. Disclaimer of warranties

9.1 The website is provided on an “as is” and “as available” basis. While we take reasonable care to ensure that the information on the website is accurate and up to date, we do not warrant that:

• the website will be uninterrupted, secure or error-free;
• the information on the website (including indicative prices, emissions data, route information, and sustainability statements such as those relating to LNG and Bio-LNG) is complete, current or fit for any particular purpose;
• the website is free of viruses or other harmful components.

9.2 Statements on the website relating to fuel efficiency, emissions reductions, environmental impact, or third-party data are based on publicly available sources cited where applicable. They are provided for information only and do not constitute a guarantee. Concrete figures for a specific transport will be provided, on request, in the corresponding written quote.

10. Limitation of liability

10.1 Nothing in these Terms limits or excludes our liability:

• for damage resulting from injury to life, body or health caused by a breach of duty by us, our legal representatives or persons employed in performance of our obligations;
• for damage caused by intent or gross negligence on our part, or on the part of our legal representatives or persons employed in performance of our obligations;
• under the German Product Liability Act (Produkthaftungsgesetz) or any other liability that cannot be excluded by law.

10.2 Subject to clause 10.1, our liability for slight negligence is limited to damage that is foreseeable and typical for this kind of contract, and only where an essential contractual obligation (Kardinalpflicht) has been breached.

10.3 Subject to clause 10.1, we shall not be liable for:

• loss of profit, loss of revenue, loss of business or loss of anticipated savings;
• indirect, special or consequential loss;
• loss or damage arising from your reliance on indicative prices produced by the calculator;
• loss or damage caused by temporary unavailability of the website, technical failures, data transmission errors, cyber incidents not caused by our fault, or incompatibility between the website and your systems.

11. Changes to these Terms

11.1 We may update these Terms from time to time, in particular to reflect changes in our services, in applicable law, or in technical functionality of the website. The current version is always available on the website with the “Last updated” date.

11.2 Continued use of the website after a change has been published constitutes acceptance of the updated Terms.

12. Applicable law and jurisdiction

12.1 These Terms and any non-contractual obligations arising out of or in connection with them shall be governed by the laws of the Federal Republic of Germany, excluding the conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods (CISG).

12.2 The exclusive place of jurisdiction for all disputes arising out of or in connection with these Terms, where the user is a merchant (Kaufmann), a legal entity under public law, or a special fund under public law, is Wuppertal, Germany. We also reserve the right to bring proceedings at the user's place of business.

13. Severability

If any provision of these Terms is or becomes invalid or unenforceable, the validity of the remaining provisions shall not be affected. The invalid or unenforceable provision shall be replaced by a valid provision that comes as close as possible to the original commercial intent.

14. No waiver

Any failure or delay by DLD Transport in exercising any right or remedy under these Terms shall not operate as a waiver of that right or remedy, nor shall any single or partial exercise prevent the further exercise of that or any other right or remedy.

15. Language

These Terms are drafted in English. Translations into Romanian, German or any other language are provided for convenience only. In the event of any inconsistency, discrepancy or conflict between the English version and any translation, the English version shall prevail.

Contact